Download documents in PDF form:

• Permit of the Croatian Energy Regulatory Agency (HERA) for performing energy business activities
Download documents in PDF form
• Decision of Croatian Energy Regulatory Agency (HERA) for prolongation of permit for electricity supply (reg. no. 080771938-0592-11)
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• Request for delivery of customer's metering point data
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• RWE Energija information
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• Structure of total sold eletricity
Download documents in PDF form

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Useful links and information on electricity distribution:

• Croatian Energy Regulatory Agency (HERA)
• Croatian Energy Market Operator (HROTE)
• HEP-Operator distribucijskog sustava - electricity distribution (HEP-ODS)
• HEP-Operator prijenosnog sustava - electricity transmission (HOPS)

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Ethical code of our sales agents:

• Download here

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Unilateral contract termination form

Here you can download the unilateral contract termination form used for terminations of contract within 14 days after contract signature date.

• Download here
• Download here
• Download here

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List of consumer rights

• Download here